
24-Hrs Emergency Assistance Option
VIKO offers On-call counseling and problem solving and/or immediate response for assistance at a person’s home due to a health/personal emergency.
Covered Services
Non-Equipment
This service covers the following non-equipment services:
- Immediate response for assistance at a person’s home
- On-call counseling and problem solving
Equipment
This service covers the following equipment services:
- Personal emergency response system (PERS) installation and testing
- PERS device and monitoring
Who Qualifies for 24-hour Emergency Assistance?
A person is eligible to receive 24-hour emergency assistance if he or she meets one of the following sets of criteria:
1. The person lives in his/her own home and does not receive 24-hour emergency assistance or would otherwise require extensive, routine supervision.
2. The person lives with a primary caregiver who would otherwise require extensive support in the absence of this service to secure help in the event of an emergency.
For more information on our 24-hour emergency assistance option, please contact us:
651-207-6221/763-200-4010
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